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The Hidden Cost of Ignoring Mental Health in the Workplace

Written by Nakita Jangra – Psychotherapist – BSc MBACP


Introduction

For years, mental health was seen as a private issue—something separate from work. Today, we know better. The workplace has a significant influence on well-being, and when mental health is ignored, the consequences are felt not only by individuals but also by entire organisations.


The cost of ignoring mental health goes far beyond the personal toll of stress or anxiety. It affects productivity, staff turnover, absenteeism, and even reputation. By recognising and addressing mental health in the workplace, organisations can save money, retain talent, and create a culture where people thrive.


The Personal Impact

When mental health is neglected, employees often suffer in silence. Anxiety, depression, and burnout reduce energy, motivation, and concentration. These struggles can spill over into personal lives, damaging relationships and self-esteem. For many, the pressure to “just get on with it” makes the situation worse, leading to further isolation.


Employees may continue to show up physically but are mentally disengaged. This “presenteeism”—being at work but unable to function at full capacity—is one of the hidden ways poor mental health impacts productivity.


The Organisational Impact

Ignoring mental health also damages organisations. Absenteeism increases as employees take time off due to stress or illness. Staff turnover rises, costing businesses money in recruitment and training. Productivity suffers as teams struggle with disengagement and conflict.


Reputation is another casualty. In today’s world, employees talk openly about workplace culture. An organisation known for ignoring well-being risks losing both staff and potential clients. By contrast, businesses that prioritise mental health become more attractive, not just as employers but also as partners and service providers.


The Financial Cost

Studies estimate that mental health-related issues cost the global economy trillions each year. For organisations, this translates into significant financial losses due to sick leave, reduced performance, and staff replacement. What may seem like “saving money” by avoiding investment in well-being actually results in far greater losses over time.


The Role of Therapy

Therapy provides employees with the support they need to manage stress, process emotions, and rebuild resilience. When workplaces encourage or provide access to therapy, they empower individuals to address issues before they escalate.


Even small initiatives—such as offering confidential counselling services—can make a big difference. Employees feel valued, and organisations benefit from healthier, more engaged staff.


The Role of Consulting

Consulting ensures mental health is not an afterthought but a strategic priority. Consultants help businesses design effective well-being policies, train leaders, and implement systems that support employees. By embedding mental health into organisational culture, consulting reduces costs, improves performance, and strengthens resilience across the workforce.


The Takeaway

Ignoring mental health is costly—for people, for organisations, and for society. By investing in therapy for individuals and consulting for organisations, businesses can reduce losses, improve culture, and unlock potential. The cost of ignoring mental health is high, but the benefits of addressing it are immeasurable.


 
 
 

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